Search

Blackthorn

Event Registrations

For more than a decade, all of the UT Foundation’s online event registrationshave been built within Encompass (formerly iModules). It’s been a useful tool, allowing us to design complicated events that facilitate payment processing and gift transactions. However, as everyone who works with events knows too well, because Encompass can’t integrate directly with the events tables in ANDI, we have to manually create events in both systems, look up a significant portion ofevent attendees in order to match IDs, and then load everything into ANDI.

That is all about to change!

Salesforce works kind of like the app store on your phone. There’s an entire world of approved developers who build Salesforce-native applications to address particular business needs. In the same way you download one app to check in for a flight and another app to watch viral videos, we will purchase Salesforce apps to solve particular problems, and they all connect directly with the core database.

Blackthorn

Our events solution in ACE is Blackthorn, the highest-rated events app on the Salesforce AppExchange. Blackthorn’s features include:

  • Drag-and-drop functionality
  • Mobile-friendly interface
  • Ability to embed registration forms via iFrames
  • Streamlined registrant authentication (to reduce the number of manual look-ups!)
  • Sync with ACE communications campaigns (like appeal codes for communications)
  • Multiple payment gateways

The implementation of Blackthorn is being led by the central Digital Strategy and Innovation team. If you have questions, please contact Advancement Services at [email protected].

Need Support?

Questions? Issues? Requests? Please use the ACE Feedback form: utfi.org/ace-feedback 

Office Hours

Have a question regarding ACE? Take advantage of our regular office hours. 

Terri Clark
Zoom Link
Tuesday: 10 a.m. – 11 a.m. EDT
Thursday: 2 p.m. – 3 p.m. EDT

Darren Hughes
Zoom Link
Wednesday: 10 a.m. – 11 a.m. EDT
Friday: 2 p.m. – 3 p.m. EDT

Kathy McCoy
Zoom Link
Tuesday: 11 a.m. – 12 p.m. EDT
Thursday: 9:30 a.m. – 10:30 a.m. EDT

Katie McMahon
Zoom Link
Thursday: 2 p.m. – 4 p.m. EDT

 

Latest Posts

ACE Update

June 14, 2024 ACE Update: Dashboards Complete: Two new tabs have been added to the Annual Giving Dashboard: Annual Giving Source and Appeals. Complete: Committee

Read More »

Quick Links

ACE drives the University of Tennessee’s fundraising, constituent engagement and advocacy efforts for the next generation. As more tools are added to the inventory we

Read More »