Transitioning from ANDI to ACE requires rebuilding most of the business processes that drive the Foundation’s fundraising, alumni engagement, and advocacy efforts. We are documenting all of these changes in real-time as we configure ACE and will be gradually building out this Resources section with:

  • Process documents
  • Quick-start guides
  • How-to videos

As we add new Resources they will appear in the listing below. In the meantime:

Glossary A growing list of terms that you will frequently encounter when working in ACE and related tools.

Process Designs After we selected Salesforce and Ascend as the core tools for ACE, we went through a three-month discovery process, reviewing how we currently approach a few key business processes and imaging our ideal future state. During those discussions we captured many of the 1,200 (and counting) requirements identified so far for ACE.

Key Transition Dates As we near launch day, please take a moment to view these key dates as we begin to shift the majority of our digital communication efforts to the new platform.

Need Support?

Questions? Issues? Requests? Please use the ACE Feedback form: 

Office Hours

Have a question regarding ACE? Take advantage of our regular office hours. 


Terri Clark
Zoom Link
Tuesday: 10 – 11 a.m. EDT
Thursday: 2 – 3 p.m. EDT

Darren Hughes
Zoom Link
Wednesday: 10 – 11 a.m. EDT
Friday: 2 – 3 p.m. EDT

Kathy McCoy
Zoom Link
Tuesday: 11 a.m. – 12 p.m. EDT
Thursday: 9:30 – 10:30 a.m. EDT

Katie McMahon
Zoom Link
Thursday: 2 – 4 p.m. EDT