ACE: Alumni and Constituent Engagement
ACE is the University of Tennessee Foundation’s constituent relationship management (CRM) platform. Powered by Salesforce and Ascend, ACE is the system of record for UT alumni and donor data.
ACE is managed by UT Foundation Advancement Services, a centralized team of nearly 40 professionals who oversee data integrations, digital strategy, demo-bio updates, gift processing, business intelligence, reporting, prospect development, training, support and system administration.
UT Foundation is committed to constant process improvement, with a focus on the health and security of constituent data. Our integrations with other enterprise-level systems at UT, along with trusted vendors (such as National Change of Address), result in tens of thousands of updates per month. This guarantees that ACE is the best, most up-to-date source of alumni, donor and giving data.
Access to ACE is limited to UTFI staff and a select number of campus partners, all of whom have signed data confidentiality agreements that acknowledge compliance with UTFI security policies.
Fun Fact
UTFI employees nominated 74 names for our next ANDI. After the CRM Committee narrowed the list to nine choices, more than 60% of staff cast their votes. And the winner was – ACE: Alumni and Constituent Engagement.
Contact
1525 University Avenue · Knoxville, TN 37921 · 865-974-2115 · [email protected]
Data Requests
Please use the Data Request Form and Data Upload Templates. There will be a 10-day turnaround for new requests.
Data Request Form
Data Upload Request Form
Data Upload Templates
Latest Posts
Kindsight Update: December 19
As the end of 2025 approaches, we continue to work closely with the Kindsight team to build on the strong momentum of the past six
Kindsight Update: December 5
Good afternoon, I want to take a moment to thank everyone who paused in their day to complete the ACE Pulse Survey. Your feedback is