ACE drives the University of Tennessee’s fundraising, constituent engagement and advocacy efforts for the next generation. As more tools are added to the inventory we will continue to update the tool list.
Questions? Issues? Requests? Please submit an ACE Support Case by using the global (+) action button in the upper right of your ACE window. Click “Get ACE Support” to open the ticket pop-up.
Have a question regarding ACE? Take advantage of our regular office hours.
Fund Administration
Zoom Link
Tuesday: 10 – 11 a.m. ET
Thursday: 2 – 3 p.m. ET
CRM Systems
Teams Link
2nd and 4th Tuesdays
10 – 11 a.m. ET
Records Management
2nd Wednesday – 10 a.m. ET
4th Tuesday – 10 a.m. ET
The CRM Systems team has created templates for data upload requests as well as helpful tips to help make data uploads easier. If you have a question about the data upload templates, please submit a support ticket in ACE.
Receipts and acknowledgements are now generated through ACE using Formstack documents, enhancing efficiency while maintaining existing processes and guidelines. The following definitions and FAQs are
As the end of 2025 approaches, we continue to work closely with the Kindsight team to build on the strong momentum of the past six