ACE: Alumni and Constituent Engagement

ACE is the University of Tennessee Foundation’s constituent relationship management (CRM) platform. Powered by Salesforce and Ascend, ACE is the system of record for UT alumni and donor data.

ACE is managed by UT Foundation Advancement Services, a centralized team of nearly 40 professionals who oversee data integrations, digital strategy, demo-bio updates, gift processing, business intelligence, reporting, prospect development, training, support and system administration.

UT Foundation is committed to constant process improvement, with a focus on the health and security of constituent data. Our integrations with other enterprise-level systems at UT, along with trusted vendors (such as National Change of Address), result in tens of thousands of updates per month. This guarantees that ACE is the best, most up-to-date source of alumni, donor and giving data.

Access to ACE is limited to UTFI staff and a select number of campus partners, all of whom have signed data confidentiality agreements that acknowledge compliance with UTFI security policies.

Fun Fact

UTFI employees nominated 74 names for our next ANDI. After the CRM Committee narrowed the list to nine choices, more than 60% of staff cast their votes. And the winner was – ACE: Alumni and Constituent Engagement.


1525 University Avenue · Knoxville, TN 37921 · 865-974-2115 · [email protected]

Need Support?

Questions? Issues? Requests? Please use the ACE Feedback form: 

Need Data?

Please use the Data Request Form. There will be a 10-day turnaround for new requests. 

Data Request Form

Need Training?

Contact the User Experience team at [email protected]
Training login:


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